SHIPPING & RETURNS
Priority mail ships within 3-5 business days of the order being placed.
UPS ships within 3-5 business days of the order being placed.
FREE SHIPPING ON ORDERS OVER $100 IN THE US (does not apply to Hawaii or Alaska)
Disclaimers: There may be a need for your items to ship in multiple packages, if this is the case you will not be charged anything extra. However, you will be notified of this prior to shipment.
We offer expedited shipping, however, we will not expedite your processing time unless you contact us and let us know you need your order expedited.
We try to ship everything promptly; however, situations may occur that may delay your shipment. IF this were to happen you would be notified immediately via E-mail. You will also receive a shipment notification when your item(s) ship.
Some items are notated that they may only be shipped via a certain method due to the fact that it may ship from a 3rd party. Please make sure you pay for this method only as you will not be reimbursed for overpayment of postage.
There may be occasions when the shipping method you chose is not used for packaging reasons. We try to always ship via the method you select. If you absolutely will not accept another method, please email us this with your order.
Out of stock items - on occasion items may become out of stock. In the event a particular color or style is out of stock you may receive a comparable substitute. If not, you will be refunded for items out of stock.
We reserve the right to charge for wrong delivery address correction charges for UPS shipments.
Priority Mail
We try to ship all Priority mail within 3-5 business days after the order is placed. You will receive a shipping notification once your order does ship with your delivery confirmation information. Shipping cost is based on the actual weight of the package being shipped.
Expedited Shipping Services
We can ship items using expedited services through either USPS or UPS. These options are given at checkout. If you pay extra for expedited services, please let us know if your item(s) need to ship immediately as these items still may take 3-5 business days to process.
International Shipping
We ship International purchases once a week and offer USPS and UPS services. Shipping is based upon the weight of the package and can be calculated by placing items in your cart and continuing to checkout. If you do not want to proceed after you have viewed the shipping prices you can leave the cart and are not obligated to continue.
Federal Holidays
We will not be shipping on the following holidays
Thursday, January 1 - New Year's Day, Monday, January 19 - Martin Luther King Jr's Birthday, Monday, February 16 - Washington's Birthday (President's Day),Monday, May 25 - Memorial Day, Saturday, July 4 - Independence Day, Monday, September 7 - Labor Day, Monday, October 12 - Columbus Day, Wednesday, November 11 - Veterans Day, Thursday, November 26 - Thanksgiving Day, Friday, December 25 - Christmas Day, Friday, January 1, 2010 - New Year's Day
Returns
We must be contacted within 3 business days of the delivery of the item that is to be returned.
Items that are being returned for any reason other than defect will incure a 20% return/cancellation fee
We must receive the item back within 7 business days to guarantee a refund
Orders that are cancelled will also incure a 20% fee
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